Clay Connect Art - Jewelry Store FAQ

At Clay Connect Art, we strive to provide a seamless and secure shopping experience for our customers. We accept a variety of payment methods to ensure convenience and flexibility. You can make purchases using major credit cards including Visa, MasterCard.

At Clay Connect Art, each piece of jewellery is hand made. Whether it is polymer clay jewellery or pearls, we carefully put all the designs together and create the jewellery ourselves.

At Clay Connect Art, we strive to ensure that your unique jewelry pieces are both high-quality and delivered promptly. Our typical order processing time is 3-5 business days, as each piece is handcrafted with meticulous attention to detail. Once your order is processed, we offer standard free shipping which usually takes 2-5 business days within the UK. We understand the excitement of receiving your new jewellery, so we’ll keep you updated with email notifications at every stage – from order confirmation to shipping detail. Please note that during peak periods such as holidays, processing and delivery times might be slightly extended, but we always strive to offer the fastest service possible without compromising the quality of our craftsmanship. If you have any specific questions or urgent requests, our customer service team is always here to help.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.